Allgemeine Geschäftsbedingungen
General Terms and Conditions of proBrau GmbH
§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity (§ 13 BGB).
§2 Formation of a Contract, Storage of the Contract Text
(1) The following regulations regarding the conclusion of a contract apply to orders placed through our online shop at https://supplies.probrau.com.
(2) In the case of the conclusion of the contract, the contract is concluded with
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Registration number: HRB 265763
Registry court: Amtsgericht München
(3) The presentation of goods in our online shop does not constitute a legally binding contract offer on our part, but is only an invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order process provided in our online shop.
The order is placed in the following steps:
Selection of the desired goods
Confirmation by clicking the "Order" button
Review of the information in the shopping cart
Clicking the "Checkout" button
Log in to the online shop after registration and entering the login details (email address and password).
Review or correction of the respective entered data.
Binding submission of the order by clicking the "order with obligation to pay" or "buy" button
The consumer can, before bindingly submitting the order, return to the page on which the customer's details are recorded by clicking the "Back" button in the internet browser used by him, correct input errors, or cancel the ordering process by closing the internet browser. We confirm the receipt of the order immediately by an automatically generated email ("Order Confirmation"). With this, we accept your offer.
(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our General Terms and Conditions by email. You can view the General Terms and Conditions at any time at https://supplies.probrau.com/AGB. You can view your past orders in our customer area under My Account --> My Orders.
§3 Prices, Shipping Costs, Payment, Maturity
(1) The prices quoted include the statutory value-added tax and other price components. Any shipping costs will be added.
(2) The consumer has the option of paying by advance payment, direct debit, PayPal.
(3) If the consumer has chosen payment by advance payment, he undertakes to pay the purchase price immediately after the conclusion of the contract.
§4 Delivery
(1) Unless we have stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery is made within 5 working days at the latest. The deadline for delivery begins on the day after the payment order is placed with the bank responsible for the transfer in the case of payment by advance payment and, in the case of all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or legal holiday at the place of delivery, the deadline ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item, even in the case of a mail-order purchase, only passes to the buyer when the item is handed over.
§5 Retention of Title
We reserve ownership of the goods until the purchase price has been paid in full.
§6 Right of Withdrawal for the Customer as a Consumer:
Right of withdrawal for consumers
Consumers have a right of withdrawal according to the following conditions, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
Withdrawal instruction
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Email sales@probrau.com
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not required.
Consequences of withdrawal
If you withdraw from this contract, we must repay you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and, in any case, at the latest within fourteen days from the day on which you informed us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
End of the withdrawal instruction
§7 Withdrawal Form
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To:
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Email sales@probrau.com
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for communication on paper)
Date
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract Language
The contract language is exclusively German.
§10 Customer Service
Our customer service for questions, complaints, and objections is available to you on weekdays from 8:30 am to 2:00 pm at
Phone: +49 8161 80 60 861
Fax: +49 8161 80 60 861
Email: info@prohops.eu
Status of the General Terms and Conditions Dec. 2023
(translated with ChatGPT)
§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity (§ 13 BGB).
§2 Formation of a Contract, Storage of the Contract Text
(1) The following regulations regarding the conclusion of a contract apply to orders placed through our online shop at https://supplies.probrau.com.
(2) In the case of the conclusion of the contract, the contract is concluded with
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Registration number: HRB 265763
Registry court: Amtsgericht München
(3) The presentation of goods in our online shop does not constitute a legally binding contract offer on our part, but is only an invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order process provided in our online shop.
The order is placed in the following steps:
Selection of the desired goods
Confirmation by clicking the "Order" button
Review of the information in the shopping cart
Clicking the "Checkout" button
Log in to the online shop after registration and entering the login details (email address and password).
Review or correction of the respective entered data.
Binding submission of the order by clicking the "order with obligation to pay" or "buy" button
The consumer can, before bindingly submitting the order, return to the page on which the customer's details are recorded by clicking the "Back" button in the internet browser used by him, correct input errors, or cancel the ordering process by closing the internet browser. We confirm the receipt of the order immediately by an automatically generated email ("Order Confirmation"). With this, we accept your offer.
(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our General Terms and Conditions by email. You can view the General Terms and Conditions at any time at https://supplies.probrau.com/AGB. You can view your past orders in our customer area under My Account --> My Orders.
§3 Prices, Shipping Costs, Payment, Maturity
(1) The prices quoted include the statutory value-added tax and other price components. Any shipping costs will be added.
(2) The consumer has the option of paying by advance payment, direct debit, PayPal.
(3) If the consumer has chosen payment by advance payment, he undertakes to pay the purchase price immediately after the conclusion of the contract.
§4 Delivery
(1) Unless we have stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery is made within 5 working days at the latest. The deadline for delivery begins on the day after the payment order is placed with the bank responsible for the transfer in the case of payment by advance payment and, in the case of all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or legal holiday at the place of delivery, the deadline ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item, even in the case of a mail-order purchase, only passes to the buyer when the item is handed over.
§5 Retention of Title
We reserve ownership of the goods until the purchase price has been paid in full.
§6 Right of Withdrawal for the Customer as a Consumer:
Right of withdrawal for consumers
Consumers have a right of withdrawal according to the following conditions, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
Withdrawal instruction
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Email sales@probrau.com
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not required.
Consequences of withdrawal
If you withdraw from this contract, we must repay you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and, in any case, at the latest within fourteen days from the day on which you informed us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
End of the withdrawal instruction
§7 Withdrawal Form
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To:
proBrau GmbH
Andreas Wagner
Herderstraße 1
D-85356 Freising
Email sales@probrau.com
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for communication on paper)
Date
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract Language
The contract language is exclusively German.
§10 Customer Service
Our customer service for questions, complaints, and objections is available to you on weekdays from 8:30 am to 2:00 pm at
Phone: +49 8161 80 60 861
Fax: +49 8161 80 60 861
Email: info@prohops.eu
Status of the General Terms and Conditions Dec. 2023
(translated with ChatGPT)